Your order might be delayed for several reason listed below:


  • Your order is a Pre-Order and is not in stock yet
  • Your pre-order was delayed due to material shortages
  • Your order is requiring more time due to a high volume of orders
  • Clarification about order details is required from you before your order can be completed
  • Your contact details are not valid and our team is unable to reach you
  • Your order includes a custom cut or custom work of any kind
  • Your order is a special order and requires more time
  • FedEx (or the shipping company) is experiencing delays due to weather or warehouse closures


The best way to find out if your order has shipped is to check the FedEx (or other courier) tracking number and look for a "picked-up" notice.